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Thank you for visiting and shopping at The Bread Stone Ovens Company. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy to Contingent 48 states
Shipment processing time
All orders small items others than the oven are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Oven kits order are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
Custom built order will ship when ready most often 4 to 8 weeks. We will keep you posted on the progress of your custom built wood fired oven.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We will use the standard ground shipping for all small items and LTL shipping for oven kits. Custom built wood fired oven will be shipped either LTL or dedicated space. Please call us to get a price 469-484-4990 or email us at firstname.lastname@example.org
Estimated delivery time
3-5 business days for small items parcel shipment and 3 to 7 days for LTL and Dedicated Space
Shipment costWill vary from items size and weight.
Shipment to P.O. boxes or APO/FPO addresses
The Bread Stone Ovens Company requires a valid address for delivery. All items that can not be delivered or not picked-up by the recipient will be returned to us. If the carriers shows they were not able to deliver due to inaccurate address or they couldn't contact the recipient, we will reship your order at an additional expense.
LTL and Dedicated Space Freight
For larger item customer must provide an address that is accessible to a larger delivery truck such as but not limited to 18 wheeler.
All deliveries are curb side unless otherwise written on the quote or estimate provided by The Bread Stone Ovens Company.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Bread Stone Ovens Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The Bread Stone Ovens Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We will ship to Canada upon request, all details above apply to shipping to Canada.
Shipping to other countries will provide upon request by contacting us at 469-484-4990 or email us at info@breadstoneovens
We do not accept any returns. Please contact us for further details 469-484-4990 or email us at info@breadstoneovens